Reading Material
Dynamics of Selling: Audio Series
The Dynamics of Selling Audio Series helps producers to maximize their potential with street-tested sales skills. This audio series is based on the popular three-day Dynamics of Selling program...
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Executive Liability Insurance
Decoding Executive Liability Insurance is a guidebook that thoroughly explains the exposure and coverage issues. The book is written by Richard (Dick) Clarke, CIC, CPCU, RPLU, a leading expert... Available in E-Book!
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CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives
The CSR Profile is the insurance industry's preeminent source for current information on customer service representatives and other service positions..
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Agency Fee-Based Services: How to Provide Insurance and Risk Management Services
Readers can learn from the interview stories how agencies are providing services to increase revenues and attract new accounts. This study offers suggestions from an expert panel...
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25 Most Innovative Agents in America
The 25 Most Innovative Agents in America honors agents who made unique contributions to the industry and exhibited a visionary spirit in the performance of their daily work. These individuals set themselves apart as highly productive leaders...
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Risk Management Essentials
Risk Management Essentials is a comprehensive guide that discusses the basics of risk management. This guide covers a wide breadth of information to form the fundamental understanding of risk management principles and issues... Available in E-Book!
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Producer Profile: Compensation, Production, and Responsibilities
The Producer Profile is based on a survey of over 800 P&C producers from independent insurance agencies to determine how producers are performing with respect to compensation, sales production, responsibilities, qualifications, education, and training...
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Maximizing Agency Value II: A Guide for Buying, Selling, and Perpetuating Insurance Agencies
Maximizing Agency Value II is a comprehensive book with over 200 pages of analysis plus a number of tables, checklists, questionnaires, worksheets, letters, tax forms, and agreements...
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Managing Human Resources in an Insurance Agency
This comprehensive book provides the detailed information to help insurance agencies with managing their HR responsibilities. The author, Jon Persky, CIC, CPA, PHR, has drawn upon his years of teaching and consulting...
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Life & Benefits Essentials
Life & Benefits Essentials is a comprehensive guide that teaches the basics of life insurance and benefits. This guide supplies you with basic knowledge, while it covers a wide breadth of information...
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